I buy the item on web, but i can't receive.
how can i receive the item (buy on web)

What exactly are we talking about?

I bought in the web shop where you picked up the items now?

Try to check this ссылка

How can i buy the "Талисман удачи" by gold?
On the web, "Талисман удачи" sell with silver and I can't buy it.

If it is not set price for gold, you cannot afford to purchase it