Автор
Тема: Need help!
Rinx 16.03.2017 в 02:08
Hello,

I accidently have used the wrong type of stone to upgrade my outfit "the outfit you get for buying 200x Exp sachets + the +0 outfit for 399 gold" and because of the colour I couldn't tell I was using the right/wrong one because it didn't translate properly for me and would like to appeal if I could get my outfit back since I would have to pay for the gift again.

The outfit was +11 when I was trying to upgrade.

Imgur Image: ссылка

Please help! Username: Rinx Server: Harato

Thanks.
Rinx 16.03.2017 в 02:11
In the transaction logs, you can see that I did buy the outfit if in doubt.

Picture: ссылка
demurechan 16.03.2017 в 02:37  Редактировано 1 раз. Последнее редактирование сделано пользователем demurechan 16.03.2017 в 02:37
Hello!

Please read FAQ ссылка before making a new thread.
You should contact support via email: support@ninjawars2.ru
Your appeal should contain
1. login
2. char name and server
3. problem
example of appeal:

1. Rinx
2. Rinx, v7 Nagato
3. Hello! I was trying to upgrade my outfit/pet but used wrong purify stones and lost my outfit/pet. Can i get it back please?
Thanks in advance!
csieuluoi 16.03.2017 в 20:49
Excuse me , i do follow this picture ссылка and my zoro +10 turned into another outfit ссылка :( what 's the problem ?
can i take this outfit back ?
need some help !!!! plzzz
demurechan 17.03.2017 в 16:29
Excuse me , i do follow this picture ссылка and my zoro +10 turned into another outfit ссылка :( what 's the problem ?


To upgrade outfit upto +11 you need to use Low purify stones
Contact support to get your outfit back.
An example is above
csieuluoi 17.03.2017 в 19:14
thanks ^_^ i got it back
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